Everything you want to know before we start
We've gathered the most common questions about collaboration, pricing and delivery. Can't find your answer? Write to us directly.
About working together
A showcase website takes 2-4 weeks, an online store 4-8 weeks, and a custom software product ranges from 6-16+ weeks depending on complexity. You get an exact timeline after the initial discussion.
We usually work with an upfront deposit (30-50%) at contract signing and the rest staged across milestones or at delivery. For monthly engagements (marketing, SMMA) billing is monthly, invoiced at the start of the period.
Yes. Every engagement is formalized through a clear contract (scope, timelines, payments, IP ownership) and invoiced legally through DEDSECSOFTWARE SRL (CUI RO5184093).
We provide post-launch support (bugfixing, maintenance) included for a period defined in the contract, then optionally through a monthly maintenance subscription. The code and content remain yours.
Yes, we collaborate with clients across the EU and internationally, fully remote, communicating in Romanian or English.
Yes. We run an initial technical audit (code, infrastructure, performance) and give you an honest recommendation on whether to continue on the existing base or rebuild the critical parts.
Questions about our services
Web Development
A business website takes 2-3 weeks. A custom web app can take 4-12 weeks depending on complexity.
Yes. You get full access to the repository and all source files, with no dependency on us.
Yes, we offer monthly maintenance packages, security updates and ongoing optimization.
Yes, the architecture is modular from day one, specifically so you can add features without rebuilding.
E-commerce
It depends on volume and budget: for starting out we recommend Shopify/WooCommerce, for high volume a custom headless solution.
Yes, we migrate products, orders and customers without losing history or SEO rankings.
Yes, we integrate the most used couriers in Romania (Fan Courier, Cargus, Sameday, etc.).
Yes, we offer maintenance packages and ongoing conversion rate optimization.
Custom Software & SaaS
Usually 4-8 weeks, depending on the number of flows and integrations required.
We use models for classification, summarization, recommendations and anomaly detection, tailored to your data.
Yes, the modular architecture allows fast addition of new modules without rewriting the foundation.
Yes, we've built and operate our own SaaS platforms (event ticketing and online education).
Digital Marketing
First improvements appear in 4-8 weeks, consistent results in 3-6 months, depending on competition.
Yes, we optimize budget allocation across channels for the best cost per acquisition.
A live dashboard plus a monthly report with cost per lead, ROAS and concrete recommendations.
Yes, contracts are monthly, with no mandatory minimum term.
Social Media (SMMA)
Our team of content creators, based on the brief and materials you provide.
Yes, you receive a content calendar for approval before each month.
Media budget is separate from the retainer and is allocated directly on the ad platforms.
Yes, we identify and coordinate collaborations relevant to your target audience.
Didn't find your answer?
Send your question with a few project details. We reply within 24 business hours.
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